Troubleshooting


Only one sound plays and RealPlayer was launching

Under Windows XP only one sound would play and when a sound file was played - it would play in RealPlayer. Clicking of the signs would only start again when the sound file had finished. i.e. only one sound was playing at any time.

Solution, in Windows control panel, open the Sounds icon and go to the Audio tab. Check the checkbox called "Use only default devices"

It seems that sound playback had been set to use RealPLayer and RealPLayer was only handling one sound at a time.

Running under Windows 8 and above

If you are having problems launching RemoteSign do this:

  • In File Explorer, right click  on RemoteSign.exe
  • Select Properties
  • Select compatibility tab
  • Run the Compatibility Troubleshooter
  • When it asks to test the program, click the test the program button, When it launches correctly, have it save the compatibility settings.

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